Wednesday, July 13, 2005

not so OK computer

ummm... today my hard drive crashed/died/pooped out. one second i was there, the next not. now i am without computer and at kinko's. this means no carca, no chatting, no email. oh wait, it also means no work, and a super super stressful day of trying to retrieve my work that i need to go to print. oh, that little thing.

i am very upset with apple. i loooove them usually... but like all relationships there will be a time when i just need them to do what they're supposed to and not get persnickity about it. this is one of those times. it was probably the worst time for it to happen. hmmm...yup, for sure one of the worst.

the plan:
applecare is covering the cost of a new hard drive, but i have to pay for the data recovery. oh, and some stupid help guy (who i was passed onto because he was some sort of an f'ing "expert") told me that i had to buy OS 10.4 in order to get my computer to work. so i did, in a desperate attempt to save my data. when it didn't work and i called back (the 5th person i'd talked to that day) the guy was like, i don't know why he said that...it's clearly a hardware problem...thanks for the tip: $200 and 4 hours later. currently, the guy at the computer place has managed to recover some of the files, and i'm taking in my iPod tomorrow, to save files, and i'm going to try to rent a computer until the new HD comes in. i'm also going to call applecare and get some free shit. for real, i was sooo upset by the time i talked to the last guy, that i started crying. it was that, or freak out. and when i dropped off the computer and the guy was like, i might be able to save it, but i only have access to the software, if you need to go somewhere with access to the hardware to save your stuff, that'll run you about $850. OHMYGOD. yeah, i started crying *again*. i don't know why i'm so emotional these days, well, yes i do. but still, it's like i can't hold my shit together, i totally tried, but i cried for a good 5 minutes there. needless to say, i'm bringing the dude some cupcakes or something tomorrow. it's not like i can work until i get a replacement computer.

there is of course more to the story, but i'm so mad at applecare that i am going to call as soon as i get back from the gym and work some magic. they owe me $200 and ideally a free rental, or the arrangement of getting me a computer to rent for the time being.

*anger*

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